Terms & Conditions

Standard Check-In Time: 3:00PM to 11:00PM
Standard Check-Out Time: 11:00AM

We accept instant confirmation online bookings.
We accept payment by online banking.
We accept payment with the following cards:

An advanced deposit of 50% of the total cost of your stay is required to confirm your reservation; this will be taken from the supplied credit card within 14 days of making your booking.

All reservation requests are subject to confirmation after payment is received.

Extra policies:

• The credit card details you give to Stay66.nz for the deposit and guarantee of your accommodation may be used for charges incurred due to cancellation and/or charges not paid for at checkout.
• If you have any change to your plans please inform us in writing, as early as possible. The cancellation policy is detailed below and will be applied.
• No refunds are transferred to any credit card other than the original credit card provided for the guarantee or payment.
• When booking third party activities or excursions please be aware that they may have different terms, conditions, and cancellation policies to Stay66.nz.

Cancellation policies:

• Within 30 days of arrival date – 50% of all room nights booked will be charged
• Within 7 days of arrival date – 100% of all room nights booked will be charged Except the period, 12th of December to the 12th of January when the following penalty applies:
• Within 90 days of arrival date – 25% of all rooms booked will be charged
• Within 60 days of arrival date – 50% of all rooms booked will be charged
• Within 30 days of arrival date – 100% of all rooms booked will be charged
• When booking third-party add-ons please be aware that for cancellations within 7 days of arrival these will be charged fully on credit card.
• All promotional offers are fully chargeable at time of booking and non-refundable.
• 100% charge will occur if guests are a "No-Show".

However, if we can fill the room/s for any of the nights previously booked, we will only debit the guest for the balance of accommodation we were unable to fill. If all nights previously booked are re-let, no charges will be made.

Travel Insurance suggestions:

We strongly recommend that you take adequate travel insurance – with a full comprehensive insurance policy covering medical, lost, or stolen personal effects, baggage, air flight and hotel cancellation fees.

Child policy:

Stay66.nz is designed to be an executive retreat for adults, but we recognise it is also an ideal spot for families, with its range of leisure and fishing activities. Particularly during the busiest season from 24 December to 15 March, unless booking "66 on Ngauruhoe" (the whole home option) we prefer not to accept children under two, although at times and under certain circumstances we are able to accept them so do talk to us about it – we may be able to make it happen.

• On this basis, children will be accepted with adults at the following rates:
• An infant (under two years old) in its parent's room - Free of charge.
• Two to ten years (included) in their parent's room - $20.00 per child, per night.
• Ten years and over, in their parent's room - $50.00 per child, per night.
• Children in their own room, of any age, will be charged the appropriate adult tariff (share twin or single).

Minimum stay policy:

For "66 on Ngauruhoe” (whole home) listing

• Minimum stay periods between 20 December through to 07 January is a 5 night minimum stay;
• between 07 January through to 20 December is a 3 night minimum stay annually.

For "Stay at 66" (Bed & Breakfast) Room listings,

• Minimum stay periods are: between 20 December through to 31 of March is a 2 night minimum stay;
• between 01 April through to 20 December is a 1 night minimum stay annually.

This Privacy Policy governs the way Stay66.nz collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.Stay66.nz website ("Site"). This privacy policy applies to the Site and all products and services offered by Stay66.nz.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Stay66.nz may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Stay66.nz has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Please consider other guests and neighbours:

• I live onsite and I love hosting great people who are courteous
• I am friends with my neighbours and value my relationship with them; please respect the neighborhood and my neighbours by not being loud or littering outside the home.
• No dirty shoes on inside (...perhaps carry a pair up for using out back)

Other Guests:

• No unregistered guests allowed... "Double Rate Penalty" applies if undeclared guests are caught staying over!
• Visitors welcome by prior arrangement

Pet policies:

Stay66.nz does not accept pets.

Smoking / Vaping:

• Outside only; Stay66.nz is a smoke-free and vape-free home... If you do smoke inside there will be a charge of $150.00 to remove the odour and clean.
• Please use the ash trays provided outside; Please DO NOT throw cigarette butts (or anything else) onto my or my NEIGHBORS gardens or on driveways!

In Winter: (or on cold nights) 66 on Ngauruhoe / Stay66.nz is heated by radiators using the earth's geothermal energy... please note that ambient heat takes longer to heat up and we don't want you (or anyone else) being cold, therefore it is helpful if you:

• Please keep doors leading outside closed to keep the heat in
• At main entrance; please use the front 2 doors like an airlock – close one before opening the other

Front deck:

Please ensure that the doors leading onto the front deck are either closed and latched at the top; or secured by the wall hooks when open – as wind gusts off the lake can get quite strong.

• Please don't forget to unlatch the hooks before closing the doors :-)
• Please ALWAYS monitor all children on front deck as there is a thermal bath located here

*** LOCK THESE DOORS WITH UPPER LATCH AT ALL TIMES WHEN NOT IN USE ***

Geothermal bath:

Please ensure to read signs and operate taps as per instructions – WARNING: HOT WATER IS A SCOLDING 65°C

• Bath fills in approximately 3-4 minutes from empty – DO NOT LEAVE BATH UNATTENDED WHEN FILLING
• If full of cold water; bath becomes hot in approximately 3-4 minutes
• Vertical pipe/plug in corner lays down to empty; stand the pipe vertical to fill

Conservation and consideration are key:

A friendly reminder; please abide with my conservation and recycling efforts – this would be very helpful and appreciated.

• Place separate rubbish into the various recycling containers and bags; located in and outside the kitchen's back door. It's important to rinse clean recyclables first to avoid attracting vermin.
• Please try to conserve water and power
  Power is expensive; please turn lights off when you are not in rooms or while out for the day
• Only fill the hot water kettle with what you need; please do not fill to the top to boil one cup of tea or coffee!
  Use the filtered water tap (on left of sink in kitchen) to fill kettle or drink – also good for some car batteries
  And for everyone's safety never leave a kettle empty of water and plugged in

Kitchen:

Complimentary tea / coffee / sugars / salt and pepper / condiments / spices / cooking oils etc are freely available for all guests to use – They are not for take away!

• A really yummy continental breakfast is included for Stay 66 B&B guests only
• Please do not help yourself to these ingredients otherwise you will be charged
• Please ensure the kitchen is left as it was found – clean!

Cleaning:

The property must be left reasonably clean and tidy, ensuring all furniture and appliances are returned to where they were on arrival.

• Your booking includes a compulsory cleaning fee which covers a general service clean; if the property requires extra cleaning, you could be charged $30.00 per hour
• BBQ must be left clean (cleaning products located in BBQ cupboard underneath), if not a $30.00 fee will be charged for cleaning this
• With the 66 on Ngauruhoe (whole home option) bookings:
  ALL rubbish must be removed from the property on departure; failure to do this will result in a minimum charge of $30.00 for the disposal of this; unless otherwise arranged.

Tents, caravans and campers:

Tents, caravans and campers are expressly prohibited unless prior consent is given in writing.

Disclaimer:

• All items provided: kayaks, bicycles, spa pools, swimming pool; are to be used at your own risk
• Stay66.nz accepts no responsibility for any injury or loss to any guest or their belongings

Stay66.nz is equipped with smoke detectors.

• In the unlikely event of fire; please assemble on the rear lawn or front roadside and call 111 for fire brigade
• In the event of earthquake; stay clear of glass windows and avoid the hanging speakers in the main lounge; either ride it out, or evacuate to roadside
• In the event of volcanic eruption of mountains, enjoy the view: however, if ash cloud approaches, then close all windows and doors, and stay inside.
• A first aid medical bag and water bottles are in the laundry; fire extinguishers are in kitchen upstairs and bar.
• In the event of a lake eruption; don't worry, your ass will be in Argentina before your mind knows anything about it